Privacy Policy & Information Security Statement

Wodemax respects the privacy and security of our customers, partners, and website visitors.

1. Information We Collect

We may collect basic business information such as company name, contact person, email address, phone number, shipping address, and order-related information when customers contact us, request quotations, place orders, or communicate with us for business cooperation.

2. How We Use Information

The information we collect is used only for legitimate business purposes, including:

• Responding to inquiries and providing quotations
• Processing orders and arranging delivery
• Providing after-sales service and technical support
• Maintaining business communication with customers
• Improving our products and services

We do not sell, rent, or trade customer information to third parties.

3. Information Sharing

Customer information may only be shared when necessary with trusted service providers, such as logistics companies, payment partners, or suppliers, solely for the purpose of completing business transactions and services.

We do not disclose customer information to unauthorized third parties unless required by law or regulatory authorities.

4. Information Security

We take reasonable administrative, technical, and organizational measures to protect customer information against unauthorized access, loss, misuse, alteration, or disclosure.

Access to customer information is limited to authorized staff members who need such information for business operations.

5. Data Retention

We retain customer information only for as long as necessary to fulfill business purposes, comply with legal obligations, resolve disputes, and maintain business records.

6. Customer Rights

Customers may contact us to request access, correction, or deletion of their personal or business information, subject to applicable legal and business requirements.

7. Cookies and Website Data

Our website may use basic cookies or analytics tools to improve website performance and user experience. Users may disable cookies through their browser settings.

8. Updates to This Policy

We may update this Privacy Policy and Information Security Statement from time to time. Any updates will be posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy or our information security practices, please contact us